A Better Business PartnerOur systems are highly user-friendly and intuitive and you will be supported by a team that truly understands the intricacies of maximising a company’s B-BBEE scorecard.
Integrates with Sage quicker than “123”
No messy spreadsheets or monthly hassle. Our Sage integration is ready to go today!
We are constantly identifying and developing ideas for new products, functions and features to ensure we continue to add value to our clients.
Let’s Deal With It Together
During our pre-implementation engagement we will identify and deal with any technical issues arising from verification (including accurate alignment with your Verification Agency).
Insight to GoWe provide training of all users according to their roles and understanding of B-BBEE. We will provide your transformation team with the necessary support and insight required to proactively manage and improve your company’s B-BBEE status.
Meaningful SupportThe Managed Solution involves the assignment of a B-BBEE expert as your account manager. This account manager is dedicated to ensuring you achieve maximum benefit from our software, and that opportunities for deriving greater value are quickly identified and realised.
A Perfect FitCompanies who embrace a proactive, managed approach to BEE develop a deep connection with, and clear understanding of, their B-BBEE status. This in turn generates the perfect atmosphere for B-BBEE success.
We do B-BBEE differently. Tell us about your B-BBEE process.
One of our friendly sales consultants will contact you and tell you why Mpowered is the best B-BBEE software solution provider for your company.
Powerful, User-friendly SoftwareWe work hard to ensure that our software is always head and shoulders above anything else to be found on the market.
Cloud computing increases collaboration by allowing all employees – wherever they are – to sync up and work on documents and shared apps simultaneously, and follow colleagues and records to receive critical updates in real time.
Work from anywhere
As long as employees have internet access, they can work from anywhere. For example, you have the ability to access data from home, on holiday, or via the commute to and from work (providing you have an internet connection). If you need access to your data while you are off-site, you can connect to your virtual office, quickly and easily.
Nothing to install
In the cloud, there’s no need to install and run applications over a desktop computer. Everything is run online, so there’s nothing to install and everything is backed up automatically.
Fast Track B-BBEE Success
The cloud grants SMEs access to enterprise-class technology. It also allows smaller businesses to act just as fast, if not faster, than big, established competitors.
Some 800,000 laptops are lost each year in airports alone. This can have some serious monetary implications, but when everything is stored in the cloud, data can still be accessed no matter what happens to a machine.
When companies start relying on cloud-based services, they no longer need complex disaster recovery plans. Cloud computing providers take care of most issues, and they do it faster.
Software is only as good as its graphic user interface (GUI). We make sure that our GUI is well thought out and well executed, making the user’s experience light and efficient.
Free upgrades, automatically applied. Updates are free and instantly available. Software updates can be developed and delivered faster and more easily in the cloud. This means you don’t need to worry about installing the latest version and you’ll get access to new features instantly.
Businesses using cloud computing only use the server space they need, that’s 30% less energy consumption and carbon emissions, which decreases their carbon footprint immensely.
Cloud computing keeps all the files in one central location, and everyone works off of one central copy. Employees can even chat to each other whilst making changes together. This whole process makes collaboration stronger, which increases efficiency and improves a company’s bottom line.
Our cloud software is precisely tailored to customer needs can be seamlessly integrated into the existing IT infrastructure – without installing additional programs, adding new hardware or gobbling up huge amounts of storage space. Your business can scale up or scale down your operation and storage needs quickly to suit your situation, allowing flexibility as your needs change.
Worry-free maintenance means you can spend more time doing what you love. Upfront business costs are reduced – version upgrades, maintenance, system administration costs and server failures are no longer issues. Instead, they are managed by the cloud service provider
Intuitive B-BBEE software for modern businesses
We’ve come a long way since spreadsheets and complex formulas. Welcome to an era of easy, user-friendly B-BBEE management and a better way to improve your B-BBEE score.
Exceptional SupportWe differentiate ourselves in the marketplace by offering a 'managed solution' comprising software with extensive consultative support to end-users.
Strong Feedback Loop
We monitor the heartbeat of our clients in a way that’s powered by technology, but involves a good amount of human interaction.
At the kick-off & implementation planning workshop, our objective is to ensure all stakeholders within the client’s organisation understand the solution they have procured in terms of both functionality and the interrelation of each system with each other and the client environment.
The Extra Mile
Our client’s B-BBEE well-fair means everything to us, not only will we always put ourselves in your shoes, but we will also do everything in our power to go the extra miles to make your B-BBEE journey a story of success.
If you feel that you require more in-depth knowledge of BEE and/or our software, we offer extra training that will leave you feeling like the ultimate B-BBEE genius.
We don’t believe that the ability to communicate in a personable way has been lost somewhere in between phone support and the revolution of online support. We go the extra mile to make up for the absence of body language and tone in this type of communication, providing text-based (email, forums, ticketing system) support that’s not only effective but personal as well.
We'll Keep You Updated
If you’re experiencing trouble with something, let them know right away. It shows that you’re keeping them in the loop and that you have things under control. If it’s something major, communicating your concern right away allows clients to plan for possible delays in the project’s completion.
We use Zendesk to drive our excellent support. Our first reply time is 24.6 hours shorter than the average Zendesk customer. This is better than 96.5% of other Zendesk customers. Speed is everything, especially when a client is requesting something that’s time-sensitive.
Our clients derive immense benefit from having their account manager thoroughly assess their use of the solution during these visits. Our account managers’ years of experience in verification ensures that potential problems are identified and rectified prior to the audit. In addition, your account manager will retrain users where necessary, and assist in identifying opportunities to use advanced system functionality to your benefit during the year.
We want to go on a journey with our clients and promote a ecosystem where clients continuously realize value of our solutions through the use of your products. Coupled with the Customer Feedback Loop – is the key to ensuring our customers are successful and happy.
Would you like us to send you our support stats?
We are so confident in our excellent support delivery that we’ll send you our latests statistics and personally introduce you to our support team.